TERMS AND CONDITIONS
By making a purchase on our online store, you agree to the following Terms and Conditions:
Exchanges
You may request an exchange for a different size, color, or reference within 15 business days after receiving your order.
The product must be unused, unaltered, with original tags, in the original brand packaging, and in perfect condition.
You must keep the purchase invoice to validate the process.
Money Refunds
We do not offer refunds, except when exercising your legal right of withdrawal. In all other cases, you will receive a store credit or may exchange your item for another of equal or higher value (paying the difference if applicable).
Right of Withdrawal
You have the right to cancel your purchase within 5 business days from the date you received the product.
This right applies only if the item is unused and unaltered.
Return shipping costs are the responsibility of the customer.
Warranty
If your product has a manufacturing defect, you may report it within 3 business days of receiving it.
Once the issue is validated, you will receive a response within a maximum of 10 business days (excluding shipping time).
To apply for a warranty claim, the product must be clean and dry at the time of inspection, and you must provide the original purchase invoice.
Exclusions
We do not accept items that show signs of use, are in poor condition, or lack original packaging.
Promotional or discounted items are not eligible for exchange.
Exchanges are subject to stock availability.